IBM Chairman Ginni Rometty in the keynote speech refers to “IBM Cloud is the next era of the business platform” (The IBM Cloud is the platform for the next era of business), and more customers come to prove this point. IBM is very focused on the commercial value of artificial intelligence, including AT&T, Salesforce, H & R Block, Royal Bank of Canada (RBC), etc., and are talking about real business, as opposed to other rivals in academic, research or consumer markets. Really has experience in practice.
AT&T Chief Executive Officer Randall Stephenson said it is working with IBM to help AT & T corporate customers achieve data insight through the use of a variety of Watson products, including Watson IoT Platform, IBM Watson Data Platform, IBM Machine Learning Service. He said that AT & T’s Internet of Things has linked more than 30 million devices, and energy companies use AT & T’s Internet of Things analysis solution to get data from hundreds of wells and learn through machines to help predict potential machine failures.
Marc Benioff, CEO of Salesforce, which announced a strategic partnership with IBM in March, said it was working with IBM to combine Watson and Salesforce Einstein’s customer depth insight, which is a combination of Watson analysis for CRM artificial intelligence. Such as weather changes and other non-structural data, through the collection of data, reasoning, and recommendation to accelerate the decision to help Salesforce CRM users to enhance customer satisfaction.Using IBM Watson to provide advice, 80% of customers successfully fight for tax rebates
Another site company is Unwire.pro also reported tax consultancy firm H & R Block. As the US tax system is much more complex than Hong Kong, tax consultants can help US nationals find the most cost-effective tax filing, while H & R Block uses machine learning to analyze 74,000 federal tax files and 60 years of cases, and use Watson to respond Customers in the tax-free, pension and other aspects of professional advice. Bill Cobb, chief executive of H & R Block, said that about 74% of customers had access to tax rebates before using Wastoss, and that figure reached 85% after use.
Bruce Ross, head of the Canadian bank (RBC), Canada’s largest bank, said the company sees itself as an “IT company with bank signs” and hopes to use agile, data, analytics, and cognitive APIs Change the R & D culture. One of the specific features is the use of IBM Cloud and BlueMix to accelerate the development of financial services applications, and RBC more training and certification of more than 500 Bluemix developers, but also in the past six months to 20 years of business data added to the RBC data lake , The use of cognitive operations to explore from the insight.